DARPG Publishes 53rd Monthly Report on CPGRAMS Performance for September 2026
The Department of Administrative Reforms and Public Grievances (DARPG) released its 53rd Monthly Report on the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for September 2026, revealing that Central Ministries and Departments addressed a total of 238,579 grievances. This marks the 51st consecutive month that the monthly grievance disposal exceeded 100,000 cases, with the Department of Posts, Department of Financial Services (Insurance Division), and Department of Telecommunications leading in the Group A category of the GRAI rankings. In the Group B category, the Ministry of Textiles, Ministry of Heavy Industries, and Ministry of Tourism topped the rankings for the same month. The report indicates that the average grievance disposal time across Central Ministries and Departments in 2026 is 13 days.
The Radius summarizes this story. Read the original report from PIB News.
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